Service, Reliability & Dependability – That says a lot About Us!
About Us – for over 27 years Handybin Waste Services and BIG BINS has provided a reliable and dependable waste removal service. Our focus is on meeting customers needs within our business model. As neither the largest nor the smallest waste management company in Brisbane, we are large enough to ensure “continual, reliable service” so we’re confident that when it comes to service and delivering on promises, we succeed every time. That’s Service, Reliability & Dependability in action.
Our business philosophy is…” to achieve and maintain long-term sustainable
success as a result of creating mutually beneficial relationships with customers, suppliers and employees. We know our success is dependent on
creating long-term relationships with each of these groups. In other words, we
are in business for the long haul!”
Robert Gross (Founder & Current Owner)
“I’ll guarantee you’ll be delighted with our service”
Robert Gross, Owner
M: 0412 981 665
How it all started?
In 1992, I was returning to Brisbane from living in the Lockyer Valley. I had rented my home, and the yard was a mess, and I needed to clean it up. I had no trailer or utility and I wondered how I was going to take the rubbish to the tip. I had seen skip bins around Brisbane and thought ‘what a great business idea’. In 1993, I still thought what a great idea skips were. I made a few enquiries, and within a month I had my first truck and 16 bins. I often say when asked, ‘we’re busy’ the reality is we have been busy for 27 years. That’s a long time to be talking rubbish!
A Journey of 25 Years?
Our People & Compliance
That customers requests and our ability to meet these, are aligned with the well being and success of our business.
Compliance with licensing and environmental issues.
Focus on maintaining trucks in a presentable and roadworthy condition.
Ensuring that both drivers and management are responsible and aware of safety issues.
- The Waste Management Association of Australia
- Chamber of Commerce and Industry Queensland
- Waste Recycling Industry Association (QLD) inc
Our success depends on supporting customer’s success.
Providing customers with great service supports their success. This allows their business or organisation to meet the needs of their customers. Helping them to become more successful supports our success.
Satisfied customers tell their friends, family, work colleagues etc. about us. Gaining referrals and repeat business has been a large part of our success.
The profits stay here! Our profits stay here and support other local businesses, communities, charities and organisations.